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Frequently asked questions

Quick answers about appointments, referrals, and our Ponsonby clinic. For anything specific to you, please email or call us.

How do I book an appointment with Auckland Gynaecology Specialists?

Email contact@aucklandgynae.co.nz or call 021 773 730. Our team will guide you through availability and any referral or records we need before your visit.

Do I need a referral to see a gynaecologist?

No, you do not need a referral to see a gynaecologist. However, seeing you GP for a referral can help ensure an appointment at Auckland Gynaecology Specialists is right for you.

Where is the clinic located?

Auckland Gynaecology Specialists is at 211 Ponsonby Road, Ponsonby, Auckland, New Zealand.

What conditions and services do you provide?

We provide comprehensive gynaecology and urogynaecology care, including heavy menstrual bleeding, incontinence, PCOS, pelvic pain, prolapse, endometriosis, post-menopausal bleeding, fibroids, ovarian cysts, IUD placement and removal, PCOS, and colposcopy. We also offer advanced laparoscopic, robotic, and vaginal surgery.

What does an appointment cost?

For current fee information, please email contact@aucklandgynae.co.nz or call 021 773 730. If you have health insurance, an appointment will usually be covered by your insurer, though you may need to pay first and be reimbursed.

When do you have appointments available?

Each specialist consults at least 1 day per week - usually on a Monday or Tuesday. We also offer telehealth appointments for those who prefer to connect from home or outside Auckland and can arrange appointments on other days when needed.

What should I bring to my first appointment?

Please bring any recent test results or letters from your GP or other specialists if you are unable to email them through in advance.

Do you use AI (Heidi) during appointments?

Yes. We use Heidi, a medical-grade AI scribe, to help with clinical notes so your specialist can focus on you. For how it works, data handling, and how to opt out, see our Heidi information page.

Where can I ask a question not answered here?

You can contact us at contact@aucklandgynae.co.nz — we will be happy to help with anything not covered in these FAQs.